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Testimonials

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The Walk-in Clinic was helpful because I was able to receive feedback on problematic situations that I am not able to discuss with anyone else in my life.

Senior Leadership Team

Chief Executive Officer

George Karabakakis, Ph.D.

Chief Executive Officer

George was appointed CEO in July of 2014. He brings significant experience to his position with a Ph.D. in Clinical Psychology and extensive experience in residential, inpatient, and outpatient settings. Prior to becoming CEO, George held a number of positions at HCRS including Chief Operating Officer, Director of Adult Outpatient and Emergency Services, and Director of Children's Services. George has served on many local, regional, and statewide partnerships and committees and values bringing together the ideas, passion, and collective wisdom of our stakeholders to make a difference in the lives of those we serve as well as their families.

 

 

Chief Operating Officer

Emily Mastaler

Chief Operating Officer

Emily  is responsible for the oversight and support of HCRS operations to include compliance, quality assurance programming, Joint Commission accreditation, health care reform integration, and organizational performance and outcomes development. Emily has maintained various roles within the Agency since she was hired in 2004 including work in crisis stabilization, residential care, and community rehabilitation services. Her work has assisted in cultivating a comprehensive knowledge of the community based health care system in Vermont, which offers significant value to her operations role. Emily holds a BA in psychology, an MA in Counseling Psychology, and an MBA in Healthcare Administration.

 

 

Chief Financial Officer

Hal Moore

Chief Financial Officer

As CFO, Hal oversees an annual budget of $46 million and supervises the Finance and Facility Departments. He began at HCRS in 2004 as the Controller, at a time when the Agency budget was at $23 million. In 2006, he was promoted to CFO. Hal graduated from Rutgers University with an Economics degree and an accounting program background. He worked in Public Accounting, earning his CPA credentials, and for a number of years worked as an Auditor, Tax Preparer, and Accounting Generalist. Hal left Public Accounting to work for a diverse number of for-profit firms as Controller before taking a position at Northeast Kingdom Human Services, prior to joining HCRS.

 

 

Chief Human Resources Officer

G. Roland Ransom

Chief Human Resources Officer

Roland joined HCRS in 2006 as the Chief Human Resources Officer. He is responsible for employee and labor relations, benefits, compensation, employee wellness, payroll, HR information systems, and employee engagement. Roland has extensive human resources experience in private and non-profit sectors including Union Carbide, CIGNA, Commerce Bancshares, and World Learning with his last twenty years in the top HR leadership role. Roland has a BS in Business Administration and an MBA in Management. In addition, he has attended the School of Industrial Relations at Cornell University for labor relations and collective bargaining training.

 

 

Medical Director

Paul Boutin, M.D.

Medical Director

In addition to seeing children and adolescents out of the Brattleboro office, Paul supervises the Medical Division, which includes psychiatrists, nurses, and medical assistants. After working in medical research for nearly a decade, Paul entered medical school, deciding on a specialty of child and adolescent psychiatry. Encouraged by the University of Washington's focus on care in rural and underserved communities, Paul returned to his native New England. Initially working at the Brattleboro Retreat, Paul transitioned to HCRS in 2013, and soon after was promoted to Medical Director. Paul is a member of the American Academy of Child & Adolescent Psychiatry and in May 2015 was made a Fellow of the American Psychiatric Association.

 

 

Director of Developmental Services

Theresa Earle

Director of Developmental Services

Theresa is responsible for ensuring that all consumers who are eligible for DS services in both Windham and Windsor counties are supported in a fashion that improves their quality of life. She oversees the DS Management Team and more than 120 program staff.

 

Director of Children, Youth, and Family Services

Will Shakespeare, MPH

Director of Children, Youth, and Family Services

Will started with HCRS in 2001 as the Director of the Substance Abuse program. He developed HCRS' integrated mental health and addiction programs. In 2006, Will was appointed Director of the Children, Youth, and Family program. Prior to joining HCRS, he was the Director of the Brattleboro Phoenix House program, Director of Outpatient Services at the Center for Addictive Behaviors in Salem, MA, and a behavioral health care consultant for Mental Health Management in DC. Will has a BS from the University of Vermont and an MPH from Columbia University.

 

 

Director of Adult Services Division

Kate Lamphere

Director of Adult Services Division

Kate joined HCRS in 2008 and provides leadership to and oversight of all Adult Mental Health and Addiction Services including outpatient counseling and intensive outpatient services, community rehabilitation, emergency services, peer support services, residential services, and employment services. Kate spent many years at HCRS as a Crisis Intervention Specialist, Children's Clinician, and Program Coordinator for the Child and Family Supports Program in Springfield. Most recently, Kate was the Director of Emergency Services. Kate has a BA in Social Work from Plymouth State University and an MSW from the University of New Hampshire. Kate is dedicated to a collaborative approach that supports choice, mutuality, healing, and social justice.

Director of Information Technology

Warren Sergeant

Director of Information Technology

Warren is responsible for the oversight of most HCRS computer systems including maintenance, implementation, training, and development. He began at HCRS in 2002 as a Systems Analyst, was promoted to Information Technology Manager, and then Director. Warren started his Information Technology career writing financial accounting and motor vehicle registration software. He also gained experience in the manufacturing industry and wrote the operator interface for industrial grinders before moving into network administration. Warren has a BS in Computer Science and a BS in Industrial Technology.