The Walk-in Clinic staff were friendly and non-judgmental. They had inspiring ideas and goals for my issues. I felt respected as a client.
Clinic & Community Services
HCRS offers outpatient services for children with mental health, behavior, and/or substance use problems. Each outpatient office has a specialized evaluation and treatment team which meets with you, listens to your needs or concerns, develops a diagnostic assessment, and provides an individualized treatment plan specifically for your child. Our team works with youth and family members to ensure you benefit from a continuum of services provided by HCRS programs. Substance use services are also available to screen and evaluate clients for possible co-occurring problems involving mental health and substance use concerns. Staff members work directly with youth, their parents, schools, and the community to help young people achieve the highest level of happiness and functioning.
Outpatient psychiatric assessment, counseling, and medication services are available to youth who are receiving other services through HCRS’ Children’s Program. Our board-certified child psychiatrists are available in each outpatient office and function as members of the Children’s multidisciplinary treatment team. HCRS does not provide psychiatry as a stand-alone service without other clinical supports.
Outpatient counseling services include individual, group, and family counseling in a confidential and safe environment. Staff include clinicians with Masters degrees in psychology, social work, and mental health counseling.
These staff members work with youth and families directly to support them in a variety of ways, including teaching specific behavioral and parenting skills, carrying out specific objectives from the plan of care, and providing home-based support and skill building to parents and caregivers. In addition to helping parents learn essential household management and life skills, our staff link them with other useful resources within the community. This service requires Medicaid eligibility.
Our respite service is a mentoring program for children who have limited opportunities for social/community outings and need guidance and support on social and behavioral skills. To receive respite, the family must be a current client of HCRS. Each child can receive between 3 to 18 hours per week based on need or 4 to 18 overnights per month.
Intensive Family Based Services (IFBS)
The Intensive Family Based Services program provides home-based support and assistance to families. The ultimate goal of IFBS is to help families find solutions to their problems and remain together. This short term program (13 weeks) consists of a staff member working with a family and referring agency to assess the problem, establish focused goals, and help the family find solutions. It is a strengths-based and family-centered model which works on improving family communication, increasing problem solving skills, and supporting parents in addressing a child’s emotional/behavioral difficulties.
Children and Family Supports Program (CFS)
The Child and Family Supports Program provides families who are open with DCF Family Services with intensive supports and service coordination including: Family Time Visit Coaching, Parent Education, Family Group Conferencing and Family Safety Planning, with the goal of improving family functioning and reducing out-of-home placements. This program is available through the DCF offices in Brattleboro and Springfield.