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“David” an 8 year old boy with classic Autism, came to us after being removed from his home by DCF. He was non-verbal, using grunting sounds and pointing or acting out to communicate his thoughts and feelings. He had an intense fear of going outside and making transitions to new places was overwhelming for him. His academic skills were extremely low and he was not getting any real educational services due to the upheaval in his life. HCRS staff immediately began to identify the services he would need to progress and grow. A shared living provider was found who has given him a wonderful family environment to live and grow in. David now goes to school for the whole day. He is using his words more than ever and instead of pulling on someone or grunting or pointing, he is prompted to use requests like “ Can I use the computer, please,” without being told.

Our Philosophy of Care


Philosophy of Care


As the provider of community mental health, substance use, and developmental services in southeastern Vermont, HCRS cares deeply about how individuals and families are treated. The following beliefs are the foundation of our services: 

  • A person, or the responsible family member of a child, is at the center of decision making for their own care.
  • People always have choice regarding their own care, even when mandated to treatment.
  • All people are resilient, capable, and have a natural tendency towards growth.
  • It's important to celebrate the strengths of a person to overcome challenges and focus on solutions.
  • Continuous, healing, and trusting relationships are transformative in helping to address trauma and other challenges a person may be facing.
  • Our services are culturally sensitive and inclusive of perspectives such as harm reduction, cultural, societal, and environmental factors that impact an individual's experience.
  • Treatment is provided in a holistic manner in order to address the mind, body, and spirit.
  • A person's challenges exist within a social context and the social factors that influence well-being will be addressed as a part of treatment.
  • Community and State collaborations are important in order to provide a positive experience for people seeking or receiving services.
  • We provide services with kindness, empathy, and compassion.
  • We treat people with respect and dignity within the context of caring and mutual relationships.
  • The experience of stigma and impact of oppression and discrimination exists; we actively find ways to challenge them and minimize the harm that can affect all of us as a result.
  • Our services are grounded in evidence-based and promising practices that promote hope, healing, and wellness; they acknowledge the impact of biological, psychological, and social factors.