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I look forward to coming to work every day, not something that can be said for all jobs and employers! I feel supported as a professional and as a person with a life outside of work. I appreciate an environment that fosters professional development and personal growth and encourages me to draw on my individual talents. I have had great mentors who helped me to grow in my career and navigate the challenges of this important work. HCRS staff have a sense of humor that helps us get through the stressful situations that arise, with great collaboration and teamwork!

Accessing Services

Accessing Services for Potential New Clients

Accessing Services

If you are looking for someone to talk with about life stressors, relationship problems, or possible mental health and/or substance use issues, please take the first step and contact one of our Access Navigators on one of our 3 toll-free access lines that is most conveniently located for you.

  • Brattleboro area: (855) 220-9428

  • Springfield/Bellows Falls area: (855) 220-9429

  • Hartford area: (855) 220-9430

In most instances, we can see you the same day and if you continue with HCRS services, you will continue to see the same professional who conducts your original assessment.

Our Access Navigator will provide a safe place to talk about what is going on in your life, help you identify some strengths and resources to deal with your struggles, and may refer you to ongoing HCRS services or to other services provided in the community. Brief screening questions are asked to help determine the best course of action to help you solve the challenges you may be facing.

Our regular business hours are Monday - Friday from 8:30 am - 5:00 pm. See the Contact Us page for office locations.