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“Amy” is an amazing young lady who came to HCRS in 2007; she had been placed in residential school due to her uncontrolled behavior issues and inconsistent home life and had a State appointed legal guardian. With the help of HCRS, Amy was placed in more stable home environment with a family that she had already established a relationship with during emergency respite care. With natural supports and the supports from HCRS; Amy has been able to establish a safe and more consistent relationship between herself and her biological family; she has been able to maintain gainful employment; and just last year was legally appointed to be her own guardian. Amy started working part-time at a grocery store and a department store. In 2010, Amy successfully completed a 3 month internship as a front desk clerk. This internship opportunity really helped build Amy’s vocational skills and professional self esteem. Since this internship, Amy has flourished at work and socially.

Peer SupportWhat is Peer Support?

Peer support is an approach to building relationships that are mutual and genuine. Mutual means that something is only working if it's working for both/all parties. Genuine means that we are going to show up ready to connect on a human-to-human level as a learner and not an expert.

Peer support staff are chosen for their ability to relate and connect with others, in part because of their life experience. They are able to relate to distress, marginalization, and oppression because they have been through it.

Peer Support May Be Helpful If Someone:

  • Is looking for connection or to be heard
  • Needs more support than they are currently getting
  • Isn't understanding or being understood by other providers and needs a "translator" or mediator
  • Has an advocacy need
  • Would like to talk to another person who has had a similar experience (it's possible that no one on our team has had this particular experience, but we try to connect people and find that shared experience)
  • Wants to get connected to a community/group/etc.
  • Is interested in exploring alternative perspectives to make sense of their experience
  • Is feeling traumatized or harmed by treatment/the system
  • Is looking for support or information on reducing, changing, or eliminating psychiatric drugs

The Life Enrichment Center

The LEC is a hub for life-enriching activiites, conversations, and advocacy for anyone over 18 who works at or receives services from HCRS. Peer support staff manage operations for this community space. The LEC is open Mondays, Tuesdays, and Fridays from 9:00 am - 2:00 pm and is located at the HCRS main office at 390 River Street in Springfield, Vermont. Activities include various mutual support groups, arts and crafts, meditation, games, music, and more!

What Else Do We Do?

Social Justice:

We do our best to represent the voice of the psychiatric survivor community in agency practices, policies, and culture and to help move the system to a more holistic, non-pathologizing, and rights-conscious approach.

Building Community and Capacity:

We are interested in helping to make mutual support more accessible to HCRS clients and the community at large by supporting the development of grassroots support networks, facilitating groups, and sharing peer support skills and values. The Life Enrichment Center is one example of how this is happening in Springfield.

How to Connect with The Peer Support Team

Peer Support Line:

(802) 886-4567 ext. 2625 (leave a message with your contact info and we will call you back)

Peer Support Email:

Or talk with one of your HCRS providers about connecting with us


Peer Support Groups - Available to HCRS Clients & Community Members

Peer Support Group

Every 2nd and 4th Wednesday, 10-11am. A group open to anyone with a desire to participate in a mutually supportive environment. Group begins with a review of the intention of the group and the group agreements. The remainder of the time is for open discussion.

Women's Peer Support Group

Every Friday, 11-12:00pm. A peer support group for people who identify as women. A space where we can share what's on our minds, what we are struggling with, what brings us joy. Mutual support and validation are given. We start with a check-in, discussion, and a check-out.

Hearing Voices Group

Every Tuesday, 11-12pm. A group where people can come together and talk about their experiences of hearing voices, seeing visions, altered or extreme states, or other non-consensus realities. This group provides a safe space for exploring and making meaning of these experiences while benefiting from mutual support and connection from others with similar stories.


All peer support groups are currently online through Zoom. Clients & community members can contact for the Zoom information to any of these groups.