COVID-19 Update

COVID-19 Update

As soon as concerns about the COVID-19 Coronavirus began to reach our region, HCRS mobilized an Emergency Preparedness Response Team (EPRT) of leaders across our agency to respond. It quickly became apparent that we would need to act quickly and expeditiously in order to be able to meet the mental health, substance use, and developmental disability needs of our communities while helping to prevent the spread of illness. Although services have often looked a little different, we’re pleased to have been able to continue to support our communities throughout this pandemic. Our staff are now reintegrated and as of August 2, we will be providing in-person services to all clients who would prefer them. For clients who aren’t yet comfortable coming into our offices or meeting in person, we’re happy to continue with virtual services.


People with certain health conditions that put them at risk for severe COVID-19 (including some mental health disorders), who test positive for COVID, may be eligible for treatment. We recommend those who test positive and are at risk for severe COVID-19, connect with their primary care provider for more information. The CDC website also offers guidance -


For additional information, click on the following links:


Info on COVID-19 Vaccines:

COVID-19 Vaccine Information in Plain Language


Contact Info:

24/7 Crisis Hotline: Call toll-free for Crisis Support and/or to arrange telemedicine screening or in person community response 1-800-622-4235.

DS SAFE Team: Our after hours support line is open for Developmental Services and Children, Youth, and Families clients. Call 1-802-886-4511.

How to Protect Yourself and Your Loved Ones:

Right now, the most important thing we can all do is to help prevent the spread of respiratory illness:

  • Wash your hands often with soap and water (for at least 20 seconds). Or use an alcohol-based hand sanitizer.
  • Cover your cough, or sneeze, with your sleeve or a tissue - not your hands.
  • Don’t go to work if you’re sick. We all need to do our part to keep our communities healthy.
  • Avoid touching your eyes, nose, and mouth.
  • Routinely clean and disinfect frequently touched objects and surfaces.
  • Wear a mask when you're out in the community.
  • Try to keep 12 feet of distance apart from people you don't live with.


Additional Information:

Letter sent to DS Clients, Families, and Shared Living Providers (3-23-20)

Information on SAFE Team

Letter to Editor from HCRS CEO George Karabakakis


Department of Disabilities, Aging, and Independent Living (DAIL)

For Staff Only: Online Vaccine Form