COVID-19 Update

COVID-19 Update

As soon as concerns about the COVID-19 Coronavirus began to reach our region, HCRS mobilized an Emergency Preparedness Response Team (EPRT) of leaders across our agency to respond. It quickly became apparent that we would need to act quickly and expeditiously in order to be able to meet the mental health, substance use, and developmental disability needs of our communities while helping to prevent the spread of illness. While our services may look a little different, we are still here to support you. Many of our services are now being provided remotely through telemedicine. Several of our offices have closed including Bellows Falls, Elm Street in Brattleboro, and Windsor. We have also had to close our Kindle Farm School as directed by the Governor. However, everyone who is typically served in these locations is still receiving necessary supports. 

Here's a summary of our services at this time.

Contact Info:

24/7 Crisis Hotline: Call toll-free for Crisis Support and/or to arrange telemedicine screening or in person community response 1-800-622-4235.

DS SAFE Team: Our after hours support line is open for Developmental Services and Children, Youth, and Families clients. Call 1-802-886-4511.

Warm Line:

We’ve set up a Warm Line offering support for HCRS clients and community members from 7:30 am - 10:30 pm, 7 days per week. Call 1-800-917-1622. 

How to Protect Yourself and Your Loved Ones:

Right now, the most important thing we can all do is to help prevent the spread of respiratory illness:

  • Wash your hands often with soap and water (for at least 20 seconds). Or use an alcohol-based hand sanitizer.
  • Cover your cough, or sneeze, with your sleeve or a tissue - not your hands.
  • Don’t go to work if you’re sick. We all need to do our part to keep our communities healthy.
  • Avoid touching your eyes, nose, and mouth.
  • Routinely clean and disinfect frequently touched objects and surfaces.
  • Wear a mask when you're out in the community.
  • Try to keep 12 feet of distance apart from people you don't live with.

Additional Information:

Letter sent to DS Clients, Families, and Shared Living Providers (3-23-20)

Information on SAFE Team

Letter to Editor from HCRS CEO George Karabakakis